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This page is your gateway for online technical support for Acer computer systems purchased in Pan-America. Our Technical Support team provides system level support for pre-installed hardware and software only. E-mail requests are answered during normal business hours, Monday-Friday excluding holidays. All E-mail requests are answered in the order received.

Due to unusually high volume your response could be delayed by 3-4 business days. We apologize for any inconvenience.

** Fields in Red are Required **

Name

E-Mail

System Type

Model

Operating System

Serial Number

Need Help?

System serial numbers are generally 22 alphanumeric characters long, located on the bottom of a notebook and on the right side of a desktop.

If your system has a serial number and/or part number please make sure you provide them.  If these are not included it will delay a timely response to your e-mail request.

Date Purchased  

Subject  

Please provide a detailed description of the problem or question:
 
     
 

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